oyo888 Platform Privacy Notice

This page describes what we collect when you use oyo888 and how we keep that data protected. We take your privacy seriously — we encrypt your personal information, limit access to authorized staff only, and do not sell your data to third parties. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, or place selections on our platform, you share information with us that we handle according to this policy.

Our privacy practices reflect our commitment to transparency. We explain what data we collect, why we collect it, who has access to it, and how long we keep it. We also describe your rights — you can request access to your data, ask us to correct inaccuracies, and contact us if you have concerns about how we handle your information.

This policy applies to all users of oyo888, whether you access our platform through the Android app, iOS browser, or desktop web interface. If you have questions about our privacy practices, contact our support team in English.

What Data We Collect on oyo888

We collect information in several categories. When you create an account, we collect your email address, username, password (encrypted), full legal name, phone number, and residential address. We also collect identity verification documents — a scanned copy of your Indonesian ID card (KTP), passport, or other government-issued ID. This information is required for Know Your Customer (KYC) compliance and helps us prevent fraud and money laundering.

When you use oyo888, we collect transaction data — every deposit, withdrawal, and selection you place is recorded in our system. We log the date, time, amount, payment method (DANA, e-wallet, mobile banking virtual account, etc.), and the outcome of each selection. We also collect device information — your phone model, operating system version, app version, and IP address. This helps us troubleshoot technical issues and detect suspicious activity.

We collect behavioral data through cookies and similar tracking technologies. When you open oyo888 in a browser, we place cookies on your device to remember your login session, your language preference, and your notification settings. These cookies help us provide a smoother experience and do not track you across other websites.

How We Use Your Data on oyo888

We use your personal information to operate oyo888 and provide the services you request. We verify your identity through KYC to comply with anti-money-laundering regulations. We process your deposits and withdrawals using your payment information. We settle your selections based on event outcomes and maintain your account balance. We also use your data to communicate with you — we send confirmation emails when you deposit, notify you of withdrawal status, and alert you to important account changes.

We analyze aggregated, anonymized data to improve oyo888. We look at patterns in game popularity, payment method usage, and user engagement to optimize our platform. This analysis does not identify you personally — we strip out names, email addresses, and other identifying information before we analyze the data.

We use your data to detect and prevent fraud. We monitor for unusual patterns — rapid deposits and withdrawals, access from multiple countries in a short time, or attempts to manipulate game outcomes. If we detect suspicious activity, we may temporarily restrict your account and ask you to verify your identity again.

Third-Party Processors and Data Sharing on oyo888

We share your data with third-party processors who help us operate oyo888. Our payment processors — the companies that handle local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank virtual account transfers — receive your payment information to process deposits and withdrawals. Our KYC verification provider receives your identity documents to verify your identity. Our hosting provider stores our servers and databases. These processors are bound by confidentiality agreements and may only use your data for the purposes we specify.

We do not sell your personal data to advertisers or data brokers. We do not share your data with unrelated third parties for marketing purposes. We may share aggregated, anonymized data with analytics partners to understand platform trends, but this data cannot identify you.

We may disclose your data if required by law — for example, if a court orders us to provide information or if we detect activity that violates local regulations. We will notify you of such disclosures unless we are legally prohibited from doing so.

Data Retention and Security on oyo888

We retain your personal data for as long as your account is active and for a reasonable period afterward to comply with legal and regulatory requirements. We typically keep account records for at least five years after account closure. We delete or anonymize data when it is no longer necessary for the purposes we collected it.

We protect your data with encryption, secure servers, and access controls. Your password is encrypted using industry-standard hashing algorithms — we never store your plaintext password. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Our servers are located in secure data centers with physical access controls and continuous monitoring.

We limit access to your data to authorized oyo888 staff who need it to perform their jobs. Our support team can view your account information to help resolve issues, but they cannot access your password or change your account settings without your permission. We train all staff on data protection and confidentiality.

Your Rights and Choices on oyo888

You have the right to access your personal data. You can view most of your information in your oyo888 account dashboard — your profile details, transaction history, and account balance. If you want a complete copy of all data we hold about you, contact our support team and we will provide it in a structured, portable format.

You have the right to correct inaccurate data. If your name, address, or other information is incorrect in your account, contact us and we will update it. You have the right to request deletion of your data, subject to legal and regulatory requirements. We may retain some data even after deletion if we are required to do so by law.

You have the right to object to certain uses of your data. For example, you can disable push notifications in your account settings, and you can opt out of marketing emails. You can also request that we limit how we use your data for analytics or fraud detection, though this may affect our ability to provide certain services.

Access your data

View your account information in your dashboard or request a complete data export from our support team.

Correct inaccuracies

Update your profile details, address, or other information through your account settings or by contacting support.

Control notifications

Enable or disable push notifications, emails, and SMS alerts in your account preferences.

Request deletion

Ask us to delete your data, subject to legal and regulatory retention requirements.

Cookies and Tracking on oyo888

We use cookies to enhance your experience on oyo888. Session cookies remember your login information while you are using the app or website — they expire when you close your browser. Persistent cookies remain on your device for longer periods and help us remember your preferences, such as your language setting or notification choices. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside oyo888.

You can control cookies through your browser settings. Most browsers allow you to disable cookies or receive a warning before a cookie is placed. However, disabling cookies may affect your ability to use certain features of oyo888.

Data Transfers and International Considerations on oyo888

Our servers may be located outside Indonesia. When you use oyo888, your data may be transferred to and stored in other countries. We ensure that any international transfers comply with applicable data protection laws. We use standard contractual clauses and other safeguards to protect your data during transfer.

If you are accessing oyo888 from Jakarta, Surabaya, Bandung, Medan, or another region in Indonesia, your data is subject to Indonesian data protection laws as well as the laws of the countries where our servers are located. By using oyo888, you consent to the transfer and processing of your data as described in this policy.

Contact Us and Policy Updates on oyo888

If you have questions about our privacy practices or want to exercise your rights, contact our support team in English. We are available during standard business hours and will respond to your request within a reasonable timeframe. You can also submit a data subject access request through your account dashboard.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes via email or by posting a notice on oyo888. Your continued use of oyo888 after we post changes constitutes your acceptance of the updated policy. If you do not agree with any change, you may close your account and request a withdrawal of your balance.

Our commitment to privacy is fundamental to how we operate oyo888. We believe that protecting your data builds trust and allows you to use our platform with confidence. If you have concerns about how we handle your information, we encourage you to reach out to our support team.